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Our Delivery Schedule

NOTICE
There will be no delivery until 1-Mar-2017.

All order will be processed as usual during these period and we'll send your order when delivery resume on 1-Mar-2017. Self collect will NOT be available. AIPO cabinet delivery will be as usual, i.e. this delivery notice does not apply to AIPO cabinet.

Thanks for your support!


When Will I Receive My Order?

Your order will leave our store on the delivery schedule table below.
On more information on delivery mode (i.e. regular mail, registered mail and courier service), please refer to our shipping and delivery guide here: http://store.tagotech.com/information.php?info_id=7

Our Delivery Schedule

We delivery 2 times a week
 
Payment received: We send to Singpost / Courier: Estimated delivery by Singpost / Courier * :
Wednesday 5.01pm to
Saturday 5.00pm
Monday Tues or Wed
Saturday 5.01pm to
Wednesday 5.00pm
Thursday Fri or Mon


* Estimated delivery by Singpost / Courier refers to Singapore delivery, they usually take 2 working days to deliver, and on the assumption there's no public holiday



Additional Note:

1) Public Holdiay - If the delivery date falls on a Singapore public holiday, your order will leave our store on the next working day based on the above schedule.

2) Payment via Credit Card / Paypal - For security reason, order paid by credit card or paypal MAY be processed 24 hours later than usual subject to our discretion. e.g. If payment by credit card or paypal is completed online successfully on Monday at 4.59pm, it may be regarded as payment received at 4.59pm on Tuesday (i.e 24 hours later).

3) Payment via ATM machine - If payment is made via ATM machine, we need your email confirmation once you've made the payment. Therefore "Payment Received" time is deemed to be the time your email was sent, not the time payment is made. i.e. In order to meet the cut off time of 5pm, you have to complete the ATM payment, and send us an email regarding your payment by 4.59pm.

4) Payment by bank transfer from Non DBS/POSB bank - If payment is made from a Non DBS/POSB bank, we need your email confirmation to include your bank's name (e.g. OCBC,UOB,etc..) you're paying from. We will then monitor the payment (which usually take 2 or 3 working days for the payment to arrive into our bank), and will process your order immediately once we receive the funds into our bank account.

5) Urgent delivery for local order (applicable only to small items not bigger than 40cm in length) - If you need to receive your order on the same day we dispatch your order to post office, please contact us for detail, we'll advice if your order can be sent by same day delivery. Additional courier charge for same day delivery is SGD5. Same day delivery means courier will deliver on the day after we dispatch your order to the post office based on our delivery schedule above. Same day delivery is "non time specific", delivery is 1pm to 6pm by Singpost courier depending on their routing.

6) Check your email spam folder if you've not receive order notification from us within 24 hours after payment is made

7) Ready stock - All products listed in our store are in stock unless otherwise stated, you'll not be able to checkout when an item in your shopping cart has Zero stock balance in the our inventory system

8) Overseas Delivery - our detailed time table above applies to all orders worldwide. It is difficult to estimate how long it takes for your order to arrive due to many factors such as custom clearance, freight delay, etc. However, it should take around 9 to 15 days to arrive at most countries. For bulky items above 1.5kg, please contact us if you find the shipping cost is too high. We'll try to source for alternative shipping method with lower shipping cost.

9) Delivery Charges - This depends on weight and size of products. Add the item to your shopping cart and checkout, the exact amount will be displayed before order confirmation

10) Self Collect for bulky Items - Self collect can be arranged any time at Dover, with at least 24 hours notice in advance. There will be a self collect option during checkout when the item purchased is eligible. We'll contact you for self collect arrangement.
 
 
 

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